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Hello Lucile!

We suggest you to file a report at the police or ask Legal Indonesia team and get legal advice, in this case. There had been cases of rental bikes owners who would purposely steal the bike from you and ask for the full payment from the renters.

Mike, hi! It's wonderful that you'll be participating in this marathon! I think you need to visit the official website and get in touch with them. They have an email and WhatsApp phone number! Wishing you good luck!