The equatorial climate of Bali with increased humidity makes itself felt. And problems with electronics occur here periodically. And if you're one of those who aren't used to waiting for the thunder to strike and prefer to conduct preventive maintenance of your devices, then you'll definitely need a reliable service for cleaning and checking your laptop, preferably located near your home. We have selected several services that have proven themselves well and provided a brief description of them. There are specialists working there who know what they are doing. However, do not forget that unsuccessful cases of "treatment" of devices happen even to professionals. Sometimes the "patient" is more dead than alive. Make timely backups of your important data to the "cloud" or to additional hard drives. In this case, even the irretrievable loss of your device will not be so dramatic.
Let's list the official service centers of major electronics brands on the island first. Based on personal experience, I will say that repairing a laptop in these centers can take a long time. For example, it took almost three months to replace the motherboard of an Acer laptop. Clarify how much time is needed for the repair and consider whether this timeframe suits you, as retrieving your laptop or phone during the repair process can be problematic.
Apple
IBOX
IBOX is an official Apple reseller and service center located in Denpasar. Repairs here can take a lot of time, and customers occasionally complain about communication issues. It's worth coming here if your device is still under warranty or if you want to get original parts. The cost will be similar to Apple's pricing, which is not very cheap.
Phone: 0361229060,
Working hours: from 10:00 to 22:00.
Cellular world Bali
Cellular World Bali, located in Denpasar, is also an official Apple service center, but they repair not only devices of this brand. Their service also includes Android phones. They have good reviews from customers, including approval for their convenient waiting area.
Phone: 08113918989,
Working hours: 9:00-22:00.
Samsung
All service centers of this brand are located in Denpasar.
Cellular world Bali, written about it just above.
Samsung Service Center Mahendradatta
This place is a separate building with a comfortable, air-conditioned waiting area. Official service centers typically adhere to corporate policies for replacement and repair, so reviews tend to vary drastically, ranging from highly praising to extremely negative. The wait time will depend on the availability of parts in stock, ranging from a few hours to months. The repair cost is likely to be higher than that of unofficial repair shops. Some reviews even mention strange cases:
"A waste of time. I brought my Flip 3 because the screen protector was damaged, but the LCD display was intact. They told me I needed a new LCD display for 6 million, so I took the phone home, removed the screen protector, and replaced it with an invisible Ringka screen protector, which is 1000% better than the original Samsung screen protector."
Phone: 03619099466,
Working hours: 8:30-17:00, closed on Sundays.
Samsung Service Center - Gianyar Bali
This is a small official service center located in the Ubud area. The vast majority of reviews are positive. The staff is professional and friendly. They are happy to share information about the issues that have arisen with the device and how they plan to address them.
Working hours: 8:30-17:00, closed on Sundays.
Samsung Service Center - Singaraja
If your device encounters trouble during your trip to Lovina, you can find Samsung's official service center in the nearby city of Singaraja. One review perfectly describes how this service operates: "They did what they promised, and when they promised!"
Working hours: 10:00-18:00, closed on Sundays.
Xiaomi
This company has a large number of authorized service centers, so I will list the best ones by area.
Xiaomi Exclusive Service Center
This is a large official service center located in Denpasar. Like many others, the reviews here are contradictory, but overall positive. It is recommended to request a device diagnosis if you notice that defects are being determined "by eye" during intake.
Working hours: 09:00-18:00, closed on Sundays.
Padi Expert Bali
Uluwatu. Low prices, quality service.
Working hours: 9:00-22:00, Sunday - closed
Cellular World Gianyar Express
The location of this service is suitable for residents of Ubud. A large store that also has several service centers, including Xiaomi.
Working hours: 9:00-22:00, Sunday - closed
ACER
ACSC DENPASAR
The service center where I once had the motherboard of my laptop replaced for free, even though I honestly admitted that I had burnt it myself. However, the replacement took three months. Overall, they do their job well, but usually not very quickly. They honestly warn you before starting the repair that the parts are not available and you will have to wait.
Working hours: 9:00-20:00.
SONY
Sony Service Autorized Denpasar Bali
They repair all Sony equipment, but with varying degrees of success, primarily cameras. After the repair, a one-month warranty is provided, so if something goes wrong with the equipment again, you can file a claim.
Working hours: 9:00-16:30, closed on Sundays.
Unofficial services that have proven themselves
Canggu
D'FIX STORE Repair Apple and Android
This is a well-known service center in Canggu known for its speedy repairs. Of course, they encounter some issues like any other service center, but the owner is always willing to assist customers and resolve any problems that arise. They handle repairs for both phones and laptops.
"Very fast service. They saved me by replacing the display of my MacBook on the same day at a fair price. Thank you!"
Phone/WhatsApp: 081257491875
Working hours: 10:00-22:00
Dr. Dede Phone Repair Bali
This is a phone repair service with extremely positive customer reviews. They provide fast and high-quality work, specializing in screen replacements, camera repairs, and other components. However, if you have a less common phone model, you may need to wait for the component to be delivered. Contact them by phone to check the availability of the component you need. In addition to repair services, they offer cases, chargers, screen protectors, and other accessories. The interior is quite attractive, but waiting there for several hours during the repair might be challenging.
Phone/WhatsApp: 081238277776
Working hours: 9:00-21:00
iService Bali
This is a service center specializing in repairing Apple devices. They have positive customer reviews regarding repairs not only for phones but also for laptops from the Apple company. The master at the service center speaks Russian, making it easier for you to explain the problem with your device and for them to offer solutions. In addition to repairs, the service center also operates a shop, and they even offer to buy your devices if you no longer need them.
Phone/WhatsApp: 088987042827
Working hours: 10:00-17:00
Seminyak
Yoda service
This is a serious and professional approach with excellent equipment, trained staff, and a comfortable waiting room where you can pass the time playing game consoles. They exclusively specialize in repairing Apple devices.
Phone/whatsapp: 082145588885
Working hours: 9:00-18:00
iTech Seminyak - Apple Repair and Service - Android Repair
This is a well-known service center located in the center of Seminyak with a huge number of positive reviews. They have been operating for a long time and successfully handle tasks. I have had my phone screen replaced several times there, and they offered various options to choose from, ranging from the cheapest to original Apple displays. They repair various types of equipment, including laptops and even drones. There is a place for waiting, but it only has simple chairs. Since the service is very popular, you might find the seating insufficient.
"iTech is a good service, I fix everything there, it seems like the guy who works there (local) has skilled hands."
Phone/WhatsApp: 085697369800
Working hours: 9:00-21:00
Global Communication Bali
They will quickly and efficiently repair your phone, sell SIM cards from major operators, and provide accessories. This service has a great track record with a large number of positive reviews. They have a rare 5-star rating on Google. There is a small waiting area where you can pass the time during the repair of your device, observing the traffic through large windows.
Phone/WhatsApp: 085697369800
Working hours: 9:30-20:30, closed on Sundays
Kuta
Nyama Bali SOHO
This is a well-known service center known for its quality and employees, particularly Mr. Alex. It is located near the airport. They mainly specialize in repairing phones, laptops, cameras, and Apple devices.
"Alex has been my assistant in Bali for over seven years and has dealt with practically any technology, especially various issues with Apple products that I have encountered during this time. He has fantastic breadth of knowledge, which combined with his honesty and openness, makes him an invaluable assistant. As a technical specialist, I can recommend Nyama Bali SOHO!"
Phone/WhatsApp: 0818548095
Working hours: 9:00-20:00
iPark Store
This is a store and, at the same time, a service center for Apple products. They repair quickly and efficiently. However, remember to take receipts after repairs, just in case. The place is designed in the style of Apple stores, and the staff is friendly and attentive.
Phone/WhatsApp: 0361769060
Working hours: 9:00-22:00
Bukit
Norton Bali Computer and Smartphone Toko
This is a computer hardware store that also repairs phones, laptops, cameras, and printers. They handle simple repairs well. Prices for components may be slightly inflated. Check on Tokopedia, and if necessary, purchase the part there, but let the service handle the replacement.
Phone/WhatsApp: 08113979127
Working hours: 8:00-22:00
Yunus Lee Cellular
Despite the service's marginal appearance, it performs excellently with tasks. They have all the necessary equipment for repairs, but they may not have spare parts. Please inquire about details via WhatsApp.
Phone/WhatsApp: 082144141196
Working hours: 8:00-22:00
The King Cell Bali
Like the previous place, this service does not have a flashy exterior but successfully and quickly performs repairs. They handle phones, laptops, and computers.
"The place is simple, I found it on Google, the people are friendly, and the work is good. I replaced the LCD display on my Oppo mobile phone, the work was quite fast, and the results were really good. The LCD display is exactly the same as the original. Highly recommended."
Phone/WhatsApp: 082317888112
Working hours: 8:00-21:00
Sanur
Mac Dewata Sanur
In Sanur, there are few service centers, but this one is quite sufficient. They work with quality and speed and explain problems and their solutions clearly.
"These guys are amazing! Very reliable and capable. After a horrible experience with recommended service centers in this area, this was a breath of fresh air. Knowledgeable professionals who are pleasant to deal with. HIGHLY recommend going to them; they will do everything possible and at a good price. Great guys!"
Phone/WhatsApp: 081999373828
Working hours: 8:00-22:00
Ubud
iTech Ubud - Apple Repair and Service
This network of service centers has established itself well in Bali, and the branch in Ubud is no exception. Professional technicians will effectively address issues with your devices, provided, of course, that the patient is generally treatable.
"Friendly and efficient service. Came here to repair an iPhone screen. They provided us with 3 different display options and fixed both of our phones in just a few minutes. Highly recommended!"
Phone/WhatsApp: 081999373828
Working hours: 9:00-18:00
Mac Dewata Ubud
Just like iTech, Mac Dewata maintains a high standard of quality, providing the same level of excellent service in Ubud as they do in Sanur.
"Big thanks for servicing my MacBook Air after liquid damage. Mac Dewata truly provided excellent service. I'm so grateful and definitely highly recommend this laptop repair shop in Bali. Thank you so much again."
Phone/WhatsApp: 081238991808
Working hours: 10:00-17:00, Sunday - Closed
Denpasar
Cellular World
This is a large store with an attached service center. They repair both phones and laptops, including Apple products. As expected from a reputable service, they explain the issue, offer solutions, and then quickly and qualitatively perform the work with a warranty.
Phone: 08113918989
Working hours: 9:00-22:00
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