Indonesia's national carrier, Garuda Indonesia, secured 4th place in the 'Best Cabin Crew' category of the World Airline Awards 2025, organized annually by the British consultancy Skytrax. Skytrax awards are often referred to as the 'Oscars' of the aviation industry.
The results are based on millions of passenger reviews worldwide, assessing dozens of parameters — from onboard service and check-in convenience to the professionalism of flight attendants.
Garuda Indonesia emphasizes its commitment to warm, delicate service in the spirit of the 'Garuda Indonesia Experience'. The staff undergo specialized training and maintain a high consistent standard of service in all classes, taking into account cultural diversity and the individual needs of passengers.
Ranking in the global top-5 confirms that Garuda Indonesia offers not only transportation between destinations but also a consistently high-quality onboard hospitality experience.
Source: worldairlineawards, seasia stats
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