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Extension of visa on arrival (VOA, Visa on Arrival) in Bali

A visa on arrival is issued at the airport for 30 days (VoA) or issued online on the website (eVoA). It can be extended once for the same period.

Basic information

You can extend your visa through a visa agency, which is a more costly option (costing around 800,000 rupiahs including agency fees), but it's less complicated. Alternatively, you can extend it yourself through three visits to the immigration office:
  1. Submitting documents and payment (500,000 rupiahs);
  2. Providing biometric data (photographs and fingerprinting);
  3. Receiving the approved visa.
❗️ You need to submit your documents seven working days before the expiration of your visa (but not earlier than 14 days after arrival). Remember, one day of staying in the country without a visa costs one million rupiahs.
To extend a visa yourself, the first thing you need to do is sign up for an extension on the website of the migration service.
Links for making an appointment to apply for an extension:
You can come to the office of the migration service only after registering in the system in advance!
If you arrived in Bali and obtained a 30-day visa on arrival (VOA) for 500,000 Indonesian Rupiahs (approximately $35), you have the option to extend it once for an additional 30 days at an immigration office within Indonesia.
The extension procedure is the same for citizens of any country.
An important point. VOA visa on arrival is called exactly that. This is not a tourist visa. Do not confuse! These are different visas!
VOA visa on arrival - is issued upon arrival for 30 days with an extension (without a sponsor) once for another 30 days.

Address of immigration offices

One of them is located in Jimbaran (Kantor Imigrasi Kelas I Khusus Ngurah Rai). A landmark is the Cocomart supermarket by the road, the street inside the neighborhood in front of it. Everyone living in Bukit (Jimbaran, Nusa Dua), Kuta, Seminyak, Canggu should come here to renew their visa.
The other one is located in Denpasar (Kantor Imigrasi Kelas I Denpasar). People from the surrounding areas of Ubud, Gianyar, Tabanan, and Sukawati come here.
There is also an office in Singaraja (Kantor Imigrasi Kelas II Singaraja). This office serves those living in the northern and eastern parts of Bali, including Lovina, Amed, Tulamben, Candidasa, and Padang Bai. 
Important: If you live in Amed and want to extend your visa at the BayPass in Nusa Dua, write that you live in Kuta to avoid being directed to the offices in Singaraja or Denpasar. If you live in the south and want to extend your visa in Denpasar, write that you live in Ubud; otherwise, you will be directed to the office at BayPass.

Visa extension process

To extend your visa, you will need to visit the office several times. If you are doing this independently (without the assistance of a visa agency), you won't need a sponsor (guarantor).
The first visit should be made 7 working days before the expiration of your initial visa (you can come earlier if you prefer). The date of your arrival is indicated in your passport, and the day of arrival is considered the first day of your visa. Please be sure to calculate the days accurately. It's advisable to arrive early and not be late!
Keep in mind that Bali has many holidays and weekends (Saturday and Sunday), during which the immigration office is closed.
If you forget to submit your documents on time, try going to the immigration office anyway. If they do not accept documents at all, consider reaching out to visa agents who can help expedite the extension process.
The instructions provided below apply to extending your visa at the immigration office in Nusa Dua. If you decide to extend your visa in Denpasar, please refer to the instructions for extending it in Denpasar.
The first visit involves submitting your documents and making the payment (make sure to bring enough money for the visa extension fee).
Document submission hours: 8:00 AM - 12:00 PM. They allocate 100 queue tickets per day, and each passport should have its own queue ticket, even for children. You can monitor your queue status on a screen in the waiting area. You can also track it online. If you haven't pre-registered on the website in advance, you can try to obtain a queue ticket on-site, but there's no guarantee you'll be able to do so (usually, they encourage online registration).
If you are extending visas for your family, all family members should come for the first visit (document submission) and the second visit (photo and fingerprints). For the third visit (passport collection), only one representative from the family can come.
The office has a children's area where your child can play while you wait for your turn. You can also use a small library or enjoy complimentary coffee. Be sure to inform the registration desk that you have a child, as families with children under five years old have a separate queue.
Important note: There is a dress code for visiting government institutions in Indonesia. It is not recommended to come in beachwear, flip-flops, and especially with a bare torso. Clothing should be modest and cover the shoulders and knees, and shoes should be closed. In the event that you arrive in shorts, you will be provided with a sarong at the entrance to the immigration office. If the office is crowded, there may not be enough sarongs for everyone, and you may need to wait outside.
To help visitors navigate, there are arrows on the floor of the immigration office that lead to the appropriate places. Getting lost is unlikely. Additionally, you can inquire at the information desk (located opposite the entrance), where they will provide you with a form to fill out with a black pen.
You should have the following items with you:
  1. Passport with the entry stamp into the country.A copy of the main page of your passport and the page with the last visa (on separate sheets)
  2. A copy of the main page of your passport and the page with the last visa (on separate sheets)
  3. A return ticket from Indonesia to any other country. You will need to print (this can be done at the immigration office);
  4. A completed visa extension application form (this is provided at the counter opposite the entrance to the office).
Make sure to have these documents in order when visiting the immigration office for your visa extension.


First visit
Here are the steps to follow when you visit the office for your visa extension:
  1. Enter the office, and at the reception desk opposite the entrance, pick up the visa extension application form;
  2. Fill out the form with a black pen, either gel or ballpoint. In the "sponsor" section, you don't need to fill anything if you're extending the visa independently;
  3. Have the staff at the counter check the completed form;
  4. Take a queue ticket from the terminal on the left side of the reception desk, with a ticket labeled "A.";
  5. When your turn comes, go to the central window with your ticket, submit your documents, and receive a paper indicating the date of your next visit and the document for paying the visa extension fee;
  6. Pay the visa extension fee (500,000 Indonesian Rupiahs) at the orange bus located at the entrance of the immigration office. If the payment system on the bus is not working, you can go to the nearest bank to make the payment.
These steps should help you with the visa extension process in the immigration office.
Nearest banks:

Second visit

Photographing and fingerprinting typically occur within 3-7 days. Be sure to arrive at the immigration office at the time specified on your receipt, and it's advisable to come early if possible. This will help ensure a smooth process for your visa extension.
The Procedure:
   1. At the central window, submit your receipt, and you will be given directions for the photography and fingerprinting process;
   2. When it's your turn, enter the room for data collection. They will take your photograph, fingerprint your fingers, and take a sample of your signature. After this, you will receive a receipt;
   3. Take the receipt back to the main window and receive the date for your next visit in the visa extension process.

Third visit

Pick up your passport (usually after 3-7 days). Usually, you need to pick up your passport from 14:00 to 15:00. The document can be picked up on another day. But it's better to do it on time. There will be no fines for keeping a passport
The procedure for collecting your passport after the visa extension process is as follows:
  1. Approach the far-left window with your notification (there are floor indicators at the entrance to the immigration office that guide you to the appropriate window).
  2. Wait until you are called to the same window.
  3. Receive your passport and sign for it.
  4. Double-check that all the information in your passport is correct.
By following these steps, you will have successfully extended your stay in Bali for an additional 30 days. Please note that you cannot extend your stay beyond this 30-day extension.
The days of stay on the visa are calculated from the stamp in the passport, and not from the day when you gave your passport for renewal. Regardless of when you submitted the extension documents, you will have 60 days (30+30) to stay in Indonesia.
After 60 days, you will need to fly out of Indonesia.

Visa extension with the help of agents

In Bali, many agencies have emerged that, for a fee, can help you avoid problems when extending your visa. You can entrust the visa extension to visa agents.
They will take your passport and handle everything themselves. They may even come to your hotel to collect your passport, extend it, and then return it to you, including to remote areas (for an additional fee). This is safe, legal, and very popular in Bali.
You will only need to visit the immigration office once to provide your fingerprints.
The average price for a visa extension in Bali is 800,000 to 1,050,000 Indonesian Rupiahs (this is the total amount for the agent's services and the immigration office fee).
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