Visa on Arrival (VoA) is obtainable at the airport and is valid for 30 days.
Note that Visa on Arrival (VoA) differs from a tourist visa which must be applied for before arriving in Indonesia and permits a stay of up to 180 days in the country.
VoA can be extended for another 30 days. So, if you've just arrived and obtained a Visa on Arrival (VoA) at the airport allowing you to stay for 30 days, you're eligible to extend it once for an extra 30 days at any immigration office in Indonesia.
Here we provide step-by-step instructions on how to renew your Visa on Arrival (VoA) at immigration offices in Jimbaran/Nusa Dua and Denpasar. For instructions on how to extend your electronic Visa on Arrival (eVoA), see here.
Key Information on Visa Extension
You can handle the extension process independently. It will involve three visits to the immigration office:
First Visit: Document submission and payment (500,000 IDR).
Second Visit: Biometric data collection (photographs and fingerprints).
Third Visit: Receiving your passport with the extended visa.
Alternatively, you can extend your visa hassle-free through a visa agency. The cost starts from 800,000 IDR, inclusive of agency fees.
❗️ Note that a fine of one million rupiahs applies for each day of visa overstay. Therefore, ensure to submit your documents at least seven working days before your visa expires, but not earlier than 14 days after your arrival.
Do-It-Yourself Visa Extension Process
To extend your visa independently, start by scheduling an appointment for extension on the immigration service website. Here are the links to book you visit:
To avoid disappointment, ensure you register in the immigration office system before visiting, as only 100 Visa on Arrival (VoA) extensions are processed daily at each office.
One of the immigration offices, the Ngurah Rai Special Class I Immigration Office, is located in Jimbaran. To find it, simply turn into the street before reaching the Cocomart supermarket from the main road.
Residents of Bukit (Jimbaran, Nusa Dua), Kuta, Seminyak, and Canggu should visit this office to renew their visas.
Residents of Ubud, Gianyar, Tabanan, and Sukawati need to visit Kantor Imigrasi Kelas I Denpasar in Denpasar.
There's also an office in Singaraja (Singaraja Class II Immigration Office), catering to residents in the northern and eastern parts of Bali, including Lovina, Amed, Tulamben, Candidasa, and Padang Bai.
Important: If you plan to extend your visa at BayPass in Nusa Dua, state that you live in Kuta to avoid being directed to other offices. Similarly, if you wish to extend your visa in Denpasar, state that you live in one of the areas they cover, like Ubud.
Immigration offices operate from Monday to Friday. However, it's important to note that Bali observes numerous holidays, during which the immigration office remains closed.
The instructions outlined below pertain to extending your visa at the
immigration office in Nusa Dua. If you opt to extend your visa
in Denpasar, refer to the specific instructions provided.
To extend your visa, you'll need to make three visits to the office.
The first visit should be scheduled no later than 7 working days before your initial visa expires. Remember, your arrival date, as stated in your passport, marks the beginning of your visa validity period. Please ensure accurate calculation of days to avoid any issues.
If you are late to submit your documents, it's still worth a try to visit the immigration office. In case they're unable to accept your documents, you might want to consider reaching out to visa agents as they can often expedite the extension process for you.
Document submission hours are from 8:00 AM to 12:00 PM. They allocate 100 queue tickets daily, with each passport requiring its own ticket, including children.
If you haven't pre-registered on the website beforehand, you can try to obtain a queue ticket on-site. However, please note that there's no guarantee that tickets will be available on the day.
You can monitor your queue status on a screen in the waiting area or track it online.
To assist visitors in finding their way, arrows are placed on the floor of the immigration office, guiding them to the relevant areas.
If you need assistance, you can approach the information desk, situated across from the entrance.
If you're extending visas for your family, it's important that all family members attend the first and second visits. During these visits, documents will be submitted and biometric data (photo and fingerprints) will be collected. However, for the third visit, only one representative from the family needs to attend for passport collection.
The office provides a children's area where your child can play while you wait for your turn. Additionally, you can utilize a small library or enjoy complimentary coffee. Make sure to inform the registration desk if you have a child, as families with children under five years old have a separate queue.
Important Note: When visiting government institutions in Indonesia, there's a dress code to adhere to. Avoid beachwear, flip-flops, and particularly any attire revealing a bare torso. Clothing should be modest, covering the shoulders and knees, and closed shoes are recommended. Should you arrive in shorts, a sarong will be provided at the immigration office entrance. However, during peak times, there might not be enough sarongs for everyone, potentially requiring you to wait outside.
First Visit
During your first visit, submit your documents and make the payment. Please ensure you have sufficient cash for the visa extension fee.
Nearest banks:
Ensure you have the following documents ready:
- Your passport with the entry stamp into the country.
- Copies of the main page of your passport and the page with the last visa (on separate sheets).
- A return ticket from Indonesia to any other country (printing can be done at the immigration office).
- A completed visa extension application form (available at the counter opposite the office entrance).
- A black ink pen (to fill out the application form).
Step-by-step instructions:
1. Upon entering the office, head to the reception desk opposite the entrance to collect the visa extension application form.
2. Complete the form using a black gel or ballpoint pen. If you're extending the visa independently, you can leave the "sponsor" section blank.
3. Have the staff at the counter review your completed form.
4. Obtain a queue ticket from the terminal located on the left side of the reception desk, labeled "A."
5. When your ticket is called, proceed to the central window with your queue ticket, submit your documents, and receive a paper indicating the date of your next visit along with details for paying the visa extension fee.
6. Pay the visa extension fee of 500,000 IDR at the orange bus stationed at the immigration office entrance. If the payment system on the bus is unavailable, you can visit the nearest bank to make the payment (see links for the nearest banks above).
7. You will receive an invitation specifying the date and time for your biometrics (second visit).
Second visit
During your second visit, typically 3-7 days after your first visit, you will need to have your photograph and fingerprints taken. Be sure to arrive at the immigration office on time as indicated on your invitation. Arriving early is recommended to ensure a smooth process.
Step-by-step instructions:
1. Present your invitation at the central window to receive directions for the photography and fingerprints.
2. When it's your turn, proceed to the designated room for data collection.
3. Staff will take your photograph, fingerprints, and obtain a sample of your signature.
4. You will receive an invitation with the date and time for your third visit to collect your extended visa.
Third visit
Your extended visa collection is normally scheduled 3-7 days after the second visit. Collection times are between 14:00 and 15:00. Though there are no fines for delayed collection, it’s best to pick it up on time.
Step-by-step instructions:
1. Approach the left-most window with your invitation (floor indicators at the entrance will guide you).
2. Hand in your invitation and take a seat until you are called to the same window.
4. Receive your passport with visa and check that all the information in your visa is correct.
3. Sign for your passport in the logbook.
By following these steps, you will have successfully extended your stay in Bali for an additional 30 days.
Please note that you cannot extend your stay beyond this 30-day extension.
The days of stay on the visa are calculated from the entry stamp in the passport, not from the day you submitted your passport for renewal. Regardless of when you submitted the extension documents, you will have 60 days (30+30) to stay in Indonesia. After 60 days, you will need to leave Indonesia.
Visa Extension Process with Visa Agents
In Bali, many agencies offer services to help you extend your visa, for a fee.
These visa agents can handle the entire process for you, including:
- Collecting your passport from your hotel, even in remote areas (for an additional fee).
- Managing the extension process.
- Returning your extended passport to you.
These services are safe, legal, and very popular in Bali. You will only need to visit the immigration office once to provide your fingerprints and have your photo taken.
The average cost for a visa extension in Bali ranges from 800,000 to 1,050,000 IDR. This amount covers both the agent's services and the immigration office fee.
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