What To Do If You Scratch Your Rental Car Or Bike?

To avoid finding yourself in an unpleasant situation where you're unsure how to proceed, discuss this matter before renting a bike.

Inquire in advance with the owner whether the vehicle or bike has any insurance coverage in case of damage. Take photos of all scratches and dents to document the bike's condition before renting.

In Bali, some bike rentals currently come with insurance. There are different types of insurance available, including theft and damage coverage. Some offer full coverage against any damages, while others have a deductible where the bike owner pays for repairs exceeding a certain amount.

Therefore, carefully discuss the rental conditions with the rental agency and be sure to save the owner's emergency contact number in your phone, just in case it's needed.

If an accident occurs:

Let's focus solely on damages to your own vehicle or bike in this context, omitting scenarios where other vehicles or their passengers are affected.

Inform the owner of your vehicle about the incident. It's unlikely you'll be able to conceal a breakdown from them unless it's extremely minor. Besides, there's nothing to fear if they cover the repair costs.

If you're responsible for covering the repair costs but are unsure whether the vehicle owner will quote you a fair price for parts and repairs, you can stop by a couple of repair shops on your way back to the rental and inquire about their estimates for the repair.

You can find repair shops on Google Maps using the word "Bengkel." They are usually located along the roadside and easily visible.

Keep in mind that if you speak little to no Indonesian, repair shops might quote you inflated prices assuming you're a foreigner. It's better to visit a couple of places to get an average figure.

Drive safely and take care of yourself!