Bali Governor Wayan Koster announced the formation of a unified system to ensure the safety and comfort of tourists at all island locations. The decision was announced at a meeting in Denpasar attended by authorities, security forces, the emergency agency, immigration service, and tourism industry representatives. They will develop a regional tourism management regulation.
Koster stressed that guest safety is the main priority, and protection should cover all areas: from hotels and beaches to mountain trails, rivers, and transport hubs. Plans include creating 24-hour tourist service centers in key tourist spots, connected with hospitals, police, rescue services, and immigration through a digital app and a fast communication system.
“In the future, every tourist in Bali will have access to emergency assistance with just one click,” said the governor. According to him, the new system will strengthen international trust in the island as a destination with high service standards.
The Head of the Tourism Office, I Wayan Sumardjaya, reported that by September 2025, Bali has been visited by 5.6 million foreign tourists, mainly from Australia, China, India, and the United Kingdom. He noted that the protection of foreigners should take into account a balance between a humanitarian approach and law compliance. This year, 1185 immigration violations were recorded, 406 deportations were conducted, and there were 144 cases where foreigners were victims of accidents or violence.
Among the identified issues are a lack of security personnel, poorly equipped emergency services, and insufficient integration of insurance mechanisms. Authorities intend to expand cooperation with hospitals, insurance companies, and create additional rapid response centers.
Future initiatives include a real-time weather monitoring system across 81 tourist sites in collaboration with the Indonesian meteorological agency BMKG. This will enable timely risk warnings for guests.
"Safe and comfortable holidays should be the standard. We are building a system that will become a strategic foundation for sustainable tourism and Bali's international image," concluded Koster.
Source: baliberkaya, balinews
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