As of September 1, 2025, Indonesia has adopted a new entry procedure: all international flight passengers are required to fill out an arrival card through the All Indonesia app. To make the transition smoother, 10 computers have been installed at Ngurah Rai Airport in Bali, where tourists can enter their data right before passport control. Similar zones are also operational at other locations where the system has become mandatory - at Soekarno-Hatta Airport in Jakarta, Juanda Airport in Surabaya, and Batam International Port.
The computers in the arrival hall are a solution for those who haven't installed the app, don't have a smartphone, or simply have a dead battery. According to the head of information and communication at Ngurah Rai Immigration, Husnan Handono, there are currently ten machines available for all international passengers.
To ensure a seamless transition to the new system, airport staff are on standby near the computers to assist those encountering the system for the first time.
Previously, travelers had to fill out several separate forms, but now everything is integrated into one system. All Indonesia combines four areas: immigration, customs, passenger health checks, and quarantine control for animals and plants. This saves time at the border and eliminates duplication.
The form can be filled out in advance, up to three days before traveling from any country. There are two options available: the website allindonesia.imigrasi.go.id and the mobile apps on Google Play and App Store. The process takes just a few minutes.
In addition to convenience, All Indonesia enhances control. Health data is immediately sent to the Ministry of Health, allowing for the identification of disease spread risks. Quarantine services can see in advance who is bringing animals, fish, plants, or food, thus preventing the introduction of pests and diseases. Customs operates through the same interface, eliminating the need for a separate electronic declaration.
"We want the first step in the country to be simple and modern," said Yuldi Yusman, acting Director-General of Immigration. According to him, the digitalization of arrivals is part of the government's broader program to implement convenient online services in public administration.
This is particularly important for Bali, a destination welcoming millions of visitors annually, where the speed of passport control directly impacts tourists' impressions. Ten computers are just the beginning, yet they already assist those unprepared for the new rules.
The service is planned to be extended to all international airports and ports across the country.
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