Klungkung Regency has launched a single emergency number — 112. Calls are free, and the number can be used to report a fire, accident, crime, natural disaster, or someone in urgent need of medical help. The service covers the mainland part of the regency and the islands of Nusa Penida, Lembongan, and Ceningan.
An operator takes the call and forwards it to the relevant service — the fire brigade, rescue service, medical team, or police. All the usual Bali emergency numbers remain in service: 119 for an ambulance, 2600 for the Klungkung emergency management service, and 110 for the police. They continue to operate as before, with 112 as an additional option.
The service has been in preparation since 2024. The idea is that in a critical situation, people do not have to work out which agency to call: there is one short number, and visitors are already familiar with it, as 112 is used as a single emergency number in many countries.
In Nusa Penida, fast response times are particularly important for tourist safety: people regularly fall from cliffs, are swept away by currents, drown, or become unwell while on a route.
The service's capacity is still limited. Calls are handled by four operators working across three shifts — twelve are needed for around-the-clock coverage. Only two of the three equipment sets are available, and the service has no premises of its own: the operators are working in a borrowed office at a local clinic.
Another challenge is mobile coverage in Nusa Penida itself: some of the island's villages have no signal. The Klungkung authorities have asked the Ministry of Communications to build a tower there.
Fast boats run from Bali to Penida. The standard one-day itinerary covers the western part of the island: Kelingking, Broken Beach, Angel's Billabong, and snorkelling at several spots. A trip including transfers, a driver, and an instructor can be booked through MyBaliTrips.
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