The Besakih temple complex (Pura Besakih) has started keeping a closer eye on guides: the management has launched an integrated monitoring system with cameras at 160 locations.
Guides are required to wear a uniform with a badge and follow a code of conduct. Compliance is checked every day, and once a week each guide's work is reviewed.
Certified guides, including those from outside the area, may bring tourists to the temple. The complex management plans to help local guides get certified.
The checks are meant to assess the guides' work and handle visitor complaints quickly. There have already been complaints: some guides demanded tips from tourists even though the guided tour was included in the ticket, while others walked off in the middle of the visit, leaving their guests on their own. The cameras also monitor order in the parking area and watch the vendors to make sure they don't bother visitors.
At Besakih Temple, a Balinese priest can perform a purification ritual on request. Visitors can also explore the Kerta Gosa Museum and villages known for traditional batik, woodcarving, and silver craftsmanship.
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