How to Top Up an E-money Card

The E-money card is versatile and convenient, offering several uses:

1️⃣ Cashless Payments

Use your E-money card for seamless, contactless payments at stores, restaurants, cafes, supermarkets, and other places that accept digital payments.

2️⃣ Online Shopping

Easily make online purchases without sharing bank card information, adding an extra layer of security.

3️⃣ Money Transfers and Top-Ups

Send funds to others or top up accounts across various services and apps.

4️⃣ Security and Convenience

The E-money card makes electronic payments safe and simple, while allowing you to track spending and check your balance anytime.

5️⃣ Bonuses and Discounts

Many E-money cards offer loyalty programs, discounts, and special deals for cardholders.

Here’s how to top up your E-money card using the Mandiri Bank App:

1️⃣ Open the Mandiri Bank app on your device.

2️⃣ Go to the "Top-Up" or "Transfers" section.

3️⃣ Choose "Top-Up E-money Card."

4️⃣ Enter the amount you wish to add.

5️⃣ Provide the E-money card details for the transfer.

6️⃣ Confirm the transaction.

If you have any issues topping up via the Mandiri Bank app, reach out to Mandiri Bank support for help:

1️⃣ Call the contact center: +62 21 5245 4100.

2️⃣ Visit the official Mandiri Bank website: Look under "Contacts" or "Support" for various ways to get in touch, including email and online forms.

3️⃣ Use the Mandiri Bank app’s support features: Try the feedback or chat functions to connect with support staff directly.

When reaching out, include a detailed description of your question or issue to get the best assistance.

1️⃣ Hold your E-money card near the NFC reader on a Tokopedia or GoPay terminal.

2️⃣ Wait for the system to recognize your E-money card.

3️⃣ Enter the top-up amount.

4️⃣ Confirm the transaction on the screen or follow any prompts.

5️⃣ Wait for confirmation that the top-up was successful.

6️⃣ Check that you have enough funds to complete the transaction.