Batik Air Halts Canberra-Bali Flights Indefinitely Amid Operational Challenges

Batik Air has announced the indefinite suspension of its Canberra-Bali flight route, just months after its much-anticipated launch. Initially seen as a promising connection between Australia’s capital and Bali, the service, which began in June 2024 with three weekly flights, was gradually scaled back to two flights per week before being fully suspended in October 2024. The airline has not provided a clear timeline for the resumption of this service.

In their official statement, Batik Air emphasized that the decision was made after a thorough review of operational and commercial factors. The airline cited the need to maintain efficiency and sustainability across its entire route network, stating, “The suspension was deemed necessary to ensure that Batik Air can continue to operate efficiently.”

While Batik Air expressed regret for the disruption, they assured passengers that full refunds or alternative travel arrangements would be provided. The airline reiterated its commitment to resuming the route once operational conditions improve, although no specific date has been set for the service's return.

This sudden suspension has caused disappointment among travellers and local aviation officials. Michael Thomson, Head of Airport Aviation at Canberra Airport, acknowledged the challenges but expressed frustration, stating, “We understand that new routes often take time to build momentum, but we’re disappointed to see this service suspended. We remain committed to working with our airline partners to enhance connectivity.”

Batik Air’s challenges this year extend beyond the Canberra-Bali route. Earlier in 2024, the airline reduced its Adelaide-Bali service from four flights per week to two and completely scrapped the Adelaide-Kuala Lumpur route. Operational difficulties have plagued the airline, including an investigation by the Australian Transport Safety Bureau after a Canberra-Bali flight flew below safe altitude. Additionally, in January 2024, the airline faced scrutiny after a 28-minute lapse where both the pilot and co-pilot on a Sulawesi-Jakarta flight fell asleep.

Despite these setbacks, the impact on Bali’s tourism is expected to be minimal. Bali remains a highly sought-after destination, and other airlines are stepping in to meet the demand. For instance, Etihad Airways doubled its flight services between Dubai and Denpasar in August 2024.

This situation highlights the broader challenges facing smaller markets like Canberra in sustaining international services. While the suspension is a blow to connectivity, Batik Air and aviation officials remain hopeful that the route will return once operational stability is achieved.

Sources: thebalisun.com, travelandtourworld.com