BIMC Hospital Nusa-Dua
Open 24/7
Phone number: +62 361 3000 911
BIMC: A Network of International-Standard Private Clinics
BIMC is Indonesia’s first clinic network accredited by the Australian Council on Healthcare Standards (ACHS). Here’s an overview of its strengths and weaknesses:
Pros:
1. High-End Facilities: The clinic boasts modern medical equipment and caters primarily to foreigners, ensuring no language barriers.
2. Advanced Procedures: BIMC performs complex operations better than other Bali hospitals.
3. Professional Environment: High-quality service, cleanliness, and organized processes.
Cons:
1. Expensive Services: Prices are 2–3 times higher than other clinics. For example:
• A basic consultation starts at 650,000 IDR (~$43).
• Stitches for a small wound can cost up to 29,000,000 IDR (~$1,900).
2. Hidden Costs: Medication and procedures like blood tests are often priced significantly higher than pharmacies or labs.
3. Mandatory Doctor Consultations: You may be required to consult their doctor (an extra ~700,000 IDR) before tests, adding to the bill.
4. Overdiagnosis: Patients often report being recommended unnecessary tests and procedures.
BIMC Nusa Dua
Opened in 2012, the Nusa Dua branch was designed to promote Bali as a hub for medical tourism. It offers:
• Dialysis and Spa Services
• Cosmetic Surgery
• Dental Care
Highlights:
• Quieter and less crowded compared to other branches.
• Well-suited for insured tourists as insurance companies often refer clients here.
• Private rooms cost ~$500 per night.
Concerns:
• Overpriced services and unnecessary procedures.
• Cases of misdiagnosis, such as an incorrectly diagnosed fracture later confirmed as a bone infection in Australia.
Patient Reviews:
1. Positive:
• “I treated acute pulpitis here under insurance. The dentist was careful and professional. Work was completed on time.”
• “The clinic cooperates well with insurance companies, making the process smooth.”
2. Negative:
• “I had a nail removed after an injury, but they left a piece behind. I had to go through the painful process again.”
• “The emergency room is slow. Expect 2–3 hours of waiting even in urgent cases.”
• “They prescribed incompatible medication despite being informed I was breastfeeding.”
• “You pay millions for negligence and poor service.”
BIMC is suitable for insured tourists seeking premium care. However, for more affordable or accurate treatment, other options may be more reliable. Always clarify costs with your insurance to avoid unpleasant surprises.
Kasih Ibu General Hospital Kedonganan
Open 24/7
Phone number: +62 361 300 3030
This network includes branches in Denpasar, Ubud, and Kuta. Here’s an overview of its pros and cons:
Pros:
1. Good Equipment: Clean, modern clinics with new medical equipment.
2. Qualified Staff: Disposable instruments are used, meeting international standards.
3. MRI Services: An MRI machine is available in Denpasar for advanced diagnostic cases:
• MRI of the knee: 5.2 million IDR (~$330).
• MRI of the lumbar region: 6 million IDR (~$380).
4. Complex Procedures: Successfully performs advanced surgeries, including surgical interventions.
5. KITAS Discounts: KITAS holders can receive discounts on services.
Cons:
1. High Prices: Service costs are above average:
• Doctor consultation: from 1 million IDR (~$65).
• Appendectomy: 150 million IDR (~$9,800).
• Ultrasound: around 1.5 million IDR (~$98).
2. Pushy Services: Frequently suggest unnecessary tests or procedures.
3. Hidden Costs: Prices may change after the procedure. It’s best to confirm all charges in writing beforehand.
4. Expensive Without Insurance: The clinic in Uluwatu is especially not recommended for uninsured patients.
5. Complaints About Professionalism: Cases of misdiagnosis and improper treatment are not uncommon.
Patient Reviews:
1. Positive:
• “Good service. Nurses came to my home, carefully took a blood sample, and sent the results quickly. Thank you!”
2. Negative:
• “Terrible service! They couldn’t schedule an appointment for a week, rescheduled three times, and when I arrived, they said the doctor would be available in 1.5 hours.”
• “It’s a nightmare. They tell you to come at 9:00 a.m., but you end up waiting for the doctor until 6:00 p.m. They charge 4 million IDR for a 1-minute consultation with a questionable specialist.”
• “Compared to Moscow’s private clinics, this is a complete failure. Overpriced and unprofessional.”
Conclusion:
These clinics are suitable for complex procedures and diagnostics, especially if you have insurance. However, due to high prices and frequent complaints about organization and professionalism, it’s recommended to clarify service costs in advance and carefully select your doctor.
Rumah Sakit Umum Surya Husadha Nusa Dua
Open 24/7
Phone number: +62 361 775 827 WA: +62 811 3851 881
The clinic is located in Nusa Dua, with another branch in Denpasar. The reviews are mostly unfavorable, with a rating of only 3.7. People complain about the careless attitude of the medical staff, unclear queues, and doctors often arriving whenever they want instead of sticking to the schedule. Patients report waiting for hours outside empty doors without ever being seen. The administrative staff is also not always friendly.
Additionally, there are instances where doctors try to overcharge tourists, offering unnecessary procedures or inflating prices. An X-ray and blood test can cost 2 million IDR or more. Stitching a wound costs upwards of $100 per stitch. They do offer KITAS discounts and work with BPJS insurance.
Prices:
With KITAS:
• General practitioner consultation: 135,000 IDR
• Specialist consultation: 375,000 IDR
• Complete blood test: 253,000 IDR
• Administrative fee: 60,000 IDR
Without KITAS:
• General practitioner consultation: 270,000 IDR
• Specialist consultation: 750,000 IDR
• Complete blood test: 379,500 IDR
• Administrative fee: 80,000 IDR
Reviews:
1. “Terrible hospital!!! My friend had internal bleeding, was passing blood in his stool, and had a broken arm with fragments visible on the X-ray. His arm had been bleeding for 10 hours! We had to drive to the hospital ourselves, waited an hour for the ambulance after calling (even though it’s a 10-minute drive). We’re now transferring him to another hospital.”
2. “They charged nearly 3 million IDR for 5 stitches on a leg wound!! The dressing was so thin that it fell off within two hours. Terrible work. It’s better to spend an extra 100 IDR on a taxi to Denpasar and go to another hospital. Highly not recommended, especially for serious cases.”
3. “We came with a deep laceration (but no fracture), and they quoted 41,500,000 IDR ($2,850) for the operation—shameful. They charged 1,700,000 IDR just for the X-ray. A hospital in Denpasar performed the same procedure for 1,000,000 IDR.”
4. “X-ray of my ankle: 830,000 IDR. Consultation: 170,000 IDR. Antibiotics + painkillers: 115,000 IDR. Everything was done in less than an hour, and I limped home. This was without insurance or KITAS.”
Rumah Sakit Umum Bali Jimbaran
Open 24/7
Phone: +62 361 4725 123
WhatsApp: +62 812 3897 7403
The hospital is located in Jimbaran. Reviews are mostly negative, with a rating of only 3.3. A general practitioner consultation costs around 400,000 IDR. Prices for other services, such as surgeries, are often inflated, but negotiation is possible. Patients frequently complain that doctors provide poor and insufficiently thorough examinations, pay little attention to patients, and prescribe antibiotics indiscriminately.
It has X-ray and ultrasound equipment. There is a trauma specialist, and they can perform stomach pumping, although it’s expensive. Some positive reviews mention that urgent X-rays and consultations were completed quickly and without queues, costing only 700,000 IDR. Medication is sold at pharmacy prices, which is a rare benefit for private clinics in Bali. Overall, the quality of service depends on luck.
Prices
• With KITAS:
• Doctor consultation: 330,000 IDR
• Administrative fee: 37,500 IDR
• Complete blood test: 240,000 IDR
• Without KITAS:
• Doctor consultation: 330,000 IDR
• Administrative fee: 50,000 IDR
Reviews:
1. “Wasted 2 hours and 400k just to be told the prices of their services. High costs, and the administrator suggested going to another, more expensive clinic.”
2. “Absolutely terrible!!! The trauma doctor insisted I urgently needed surgery, but another doctor in a different hospital confirmed it wasn’t necessary. They quoted a price 10 times higher than the actual cost. Never go here. Scammers!!!!”
3. “Wrong diagnosis. GP consultation was 380,000 IDR without KITAS. They didn’t ask questions and took forever. When I asked for a blood test to confirm the diagnosis, they said it wasn’t needed and just gave me antibiotics to deal with complications after a herpes virus. The doctor said, ‘If this antibiotic doesn’t work, come back in three days, and we’ll switch it.’ I came back, and they demanded another 380,000 IDR to even speak with the doctor.”
4. “They asked for 8,500,000 IDR to pump my stomach after I got food poisoning from fish. After an hour of bargaining, they reduced the price to 4,500,000 IDR when I said I had no more money. That said, the staff worked very well and were very attentive and caring.”
KLINIK PRIMA MEDIKA NUSA DUA
Open 24/7
WhatsApp: +62 811 3862 882
This is a small private clinic in Nusa Dua, more like a medical post. The clinic lacks X-ray and ultrasound facilities, so don’t expect any major procedures. However, if you’re in the area and need basic care, they can handle wound dressings and stitches.
Overview:
• Rating: 3.1 (mostly negative reviews).
• Branch in Denpasar: Slightly better reviews.
• BPJS: They accept BPJS insurance.
Most complaints are about long waiting times and queues. Avoid visiting their dentist, as reviews highlight slow, unpunctual, and unprofessional service. The clinic also has bureaucratic issues and often delays responding to calls or messages.
Prices:
The prices are much lower than average. For example:
• General practitioner consultation + basic blood test: 275,000 IDR.
• The lab is open only from 10:00 AM to 3:00 PM; outside these hours, tests cannot be conducted.
Reviews:
1. “Honestly, the dentist didn’t work for me… dental caps are never a good option.”
2. “Small local clinic, no queues, straightforward, and reasonably priced. Treated a minor wound after a bike accident, plus antibiotics to take home for 280k. I was seen immediately, all done in 10 minutes, and they speak English calmly.”
3. “For treating a knee wound after a bike accident: 400,000 IDR + 20,000 for ointment. Friends, better not to fall off your bikes.”
4. “Results were unsatisfactory; I had my front teeth filled twice, and they still fell out in less than a week. The cost is too high compared to other places. Very disappointing and unprofessional.”
Bhaktivedanta Medical Uluwatu
Open 24/7
Phone: +62 877 7654 3211
This is an extensive network of clinics with their own laboratories located across Bali, including branches in Kuta, Seminyak, Berawa, Canggu, and Denpasar. The clinic primarily caters to tourists and expats. The staff speaks English fluently, and the facilities are always clean, with sterile equipment for tests.
Highlights:
• Works with many insurance companies.
• Quick response via WhatsApp.
• Offers house calls for doctors.
• Excellent treatment for “Bali Belly” and IV therapy.
• Friendly and polite staff, with no queues.
• Rating: 4.9
Prices:
• Doctor consultation: 300,000 IDR
• Basic blood test: 400,000 IDR
• Note: Medication is significantly more expensive than in local pharmacies. If you’re not using insurance, it’s better to buy medicine elsewhere.
For those living in Uluwatu, this clinic is a great option!
Reviews:
1. “This medical center was incredibly helpful—the staff and doctors are very kind and attentive. After the initial consultation, they offered me a free follow-up to address any additional questions I had and put me at ease. Prices were fair (at least compared to another clinic I checked), and the staff was very professional and pleasant.”
2. “7 out of 8 days of Bali Belly completely overtook our honeymoon. Within an hour of messaging Bhakti Vedanta, a doctor and nurse were at our villa. Incredible service—they took my history, gave a thorough assessment, and were overall very kind and caring. That night I felt so much better and finally managed to eat something!”
3. “Such a friendly staff! They helped me so much when I came in with a fever, headache, and stomach pain. I’ll definitely return if I ever feel unwell!”
KLINIK OMSA JIMBARAN
Open 24/7
Phone: +62 818 311 355
This is a network of private clinics located across Bali, with branches in Canggu, Seminyak, Uluwatu, and Ubud. It’s conveniently located for those living in Jimbaran. The clinic treats Bali Belly, colds, and ear infections and responds quickly to WhatsApp messages.
Highlights:
• Rating: 4.4
• Offers blood and urine tests, but no X-ray or ultrasound facilities.
• Complaints about the dentist’s work and misdiagnoses.
• Queues may occur.
Prices:
• Doctor consultation: 255,000 IDR
• Basic blood test: 138,000 IDR
• Blood draw fee: 95,000 IDR
• Administrative fee: 30,000 IDR
Reviews:
1. “I am deeply disappointed with the services provided at this clinic. After three visits, three different general practitioners misdiagnosed me with shingles or chickenpox and prescribed antiviral medications that did not help my condition. They insisted I continue taking the prescribed antivirals. If the general practitioners were unsure of my treatment, they should have referred me to a dermatologist instead of continuing to misdiagnose.”
2. “I’d like to thank you for the services provided by Dr. Nova and his nurse for our daughter Sarah at the Royal Tulip Jimbaran Hotel. They arrived very quickly after we contacted them via the hotel reception. The doctor’s treatment was excellent—he explained every step in detail and clearly outlined the issues he identified and the treatment plan. I wish we had such wonderful and cheerful doctors in our own country.”
3. “The female dentists work carelessly. Their work on my cavity was terrible—I experienced pain up to the tip of my head. There was cotton in the filling that I had to remove myself, and after the filling, my mouth smelled bad.”
KLINIK OMSA PECATU
Operating Hours: Daily, 8:00 AM to 9:00 PM
Phone: +62 361 4466 500
This is the Uluwatu branch of Omsa Medic. The clinic is clean, cozy, and popular among both local Balinese and tourists. The staff is polite, friendly, and speaks English well. Prices are transparent, and they don’t overcharge tourists.
Services:
• Treatment for Bali Belly and ear infections.
• Wound dressings and stitches.
• Basic lab tests are available.
• Quick response via WhatsApp.
Rating: 4.6
Unicare Clinic Uluwatu (IV Drip Unicare Uluwatu + Rabies Vaccine Bali + 24 Hours Doctor + Bali Belly + Emergency Service)
Open 24/7
WhatsApp: +62 822 8888 3911
This is a 24-hour clinic in Uluwatu with a 4.5 rating. It is very popular among foreigners living in the Bukit area. The clinic treats ear infections, Bali Belly, dengue fever, performs wound dressings, stitches, IV drips, and provides emergency medical care. Vaccines for rabies and other diseases are available. The staff speaks excellent English and responds quickly via WhatsApp. They work with many insurance companies. There is also a highly-rated branch of this network in Ubud.
Services and Prices:
• IV drips for various conditions:
• Cold and viruses: 1.6 million IDR
• Dengue fever: 1.6–2.2 million IDR
• Bali Belly: 1.8 million IDR
• Hangover: 650k IDR
• Dehydration: 550k IDR
• House call service available (500k IDR surcharge).
• Doctor consultation: 230k IDR.
• Complete blood test: 766k IDR.
Reviews:
1. “I had a toenail removed and came to this clinic for wound dressings. The staff was very friendly and carefully cleaned and treated the wound, removing sand and providing medication recommendations. They were very attentive and thorough during an unpleasant procedure.”
2. “Dr. Jessica and Rena provided excellent service for my blocked ears. Very professional care delivered with genuine kindness and at a reasonable price. They can even visit your home for an additional 500k IDR. Highly recommend.”
3. “I’ve visited this clinic three times for ear issues. They were friendly, and the price was low. However, they didn’t have the right medicine for my condition, and I couldn’t find it in 10 pharmacies either. Still searching. I would definitely visit the clinic again if needed.”
4. “As a tourist, I urgently needed medication and decided to visit this clinic. I contacted them via WhatsApp, and they responded very quickly. I had a consultation with Dr. Kenny, who helped me professionally. The price was reasonable, and the post-operative care was excellent. The clinic even messaged me on WhatsApp the next day to check if I was doing well. I’m very grateful for their services.”
Dr. I Wayan Subagia
Operating Hours: Daily, 8:00 AM–12:00 PM, 5:00 PM–10:00 PM
WhatsApp: +62 896 8801 0632
Emergency Doctor Contact: +62 813 3727 1185
This is a small private clinic in Jimbaran with excellent reviews and a 4.8 rating. Dr. Wayan Subagia is highly praised for his competence and dedication to helping patients. He treats everyone equally, whether they are locals or tourists.
Services:
• No in-house laboratory, but simple tests for glucose, cholesterol, and uric acid are available.
• For more advanced tests, patients are referred to a nearby lab.
The clinic is clean, bright, and welcoming. The staff is polite and friendly. They accept BPJS insurance, and the doctors speak English well.
Pricing:
• Doctor consultation, including medications: 350,000 IDR.
Reviews:
1. “The best clinic and doctor I know. Every time I come here when I’m sick, I feel better within a few hours. Excellent diagnosis, the right medicine, and honest feedback. I highly recommend him.”
2. “The doctor is very friendly and kind. He treats all patients equally. Totally worth the price. Highly recommended.”
3. “Great service. The doctors and nurses are kind and friendly. The medications are also patented and reasonably priced.”
4. “Dr. Subagia has been well-known for many years and remains trusted to this day. His clinic is excellent, clean, and has many successful branches.”
Klinik Rahayu Nusa Dua
Operating Hours: Daily, 8:00 AM–9:30 PM
WhatsApp: +62 813 3715 7336
This is a private clinic located in the center of Nusa Dua with a 4.8 rating. The clinic is small but clean and cozy. It treats Bali Belly, ear infections, and also has a dentist and an obstetrician-gynecologist. The staff is polite and friendly. Home visits are available.
Services and Pricing:
• Doctor consultation: 350,000 IDR
• No in-house lab tests available; referrals are provided for further testing.
• Prices are moderate, but some complaints mention inflated fees for tourists.
Reviews:
1. “WARNING: I was traveling in Bali and got sick. I requested a doctor to come to the hotel, and they charged me 750,000 IDR for the consultation. I had to pay an additional 1,400,000 IDR for medication (which I later bought elsewhere for 40,000 IDR) and 4,000,000 IDR for a medical certificate. One visit cost me 6,150,000 IDR. Just overpriced services for tourists.”
2. “Friendly service. The doctor is on duty every morning… everything necessary is available. The waiting area is cozy and clean.”
3. “Completely unprofessional staff. I needed a blood type test, but they mixed it up with another blood test. This was for obtaining a driver’s license. Of course, everything was messed up, but no one in the clinic cared. A total waste of time and money.”
4. “The prescribed medicine was very effective. I just took the medication the doctor gave me, and the next day when I woke up, the pain was gone. Also, there are no queues, so the service is quick.”
Rahayu Asih clinic
Open 24/7
WhatsApp: +62 851 0080 2995
This is a 24-hour clinic in Uluwatu with mostly negative reviews and a rating of 2.9. Patients frequently complain about rude staff, unprofessional doctors, and final prices being higher than initially quoted. The clinic works with insurance, including BPJS.
Services:
• Treatment for injuries, wounds, cuts, ear infections, Bali Belly, and colds.
• On-site laboratory available.
• Dentist and obstetrician-gynecologist on staff, though reviews for the dentist are poor.
Pricing:
It’s advised to confirm prices in advance via WhatsApp, as they may vary or depend on whether you have a KITAS. Once at the clinic, double-check the final cost before starting any consultation or procedure to avoid surprises.
Reviews:
1. “I gave it one star because I couldn’t give zero. If you value your life, run away from this place. My arm was bruised after falling off a motorcycle. The nurse used huge tweezers to remove three chunks of my flesh and a stone. In reality, the stone could have been removed by rinsing it with something like hydrogen peroxide. The nurse was so unprofessional that she prescribed 10 antibiotic tablets for a bruise. The price was extremely high.”
2. “Zero stars, not everyone here is friendly, even though I paid, and it was expensive.”
3. “I was referred here through insurance. The staff was polite and friendly. I had pain in my foot, likely a heel spur. The doctor examined it, gave recommendations, and prescribed ointments and tablets, which were provided to me. Everything was covered by insurance. I’m grateful.”
4. “Thank you to the doctor for the consultation. I had a blocked ear. They prescribed medication, and I hope it helps.”
5. “Do not go here. This clinic is a scam. The initial price quoted was 100, but by the time I got to the cashier, it was actually 550. Information should have been clear from the start. Not recommended.”
Klinik Gangga Medika
Operating Hours: Daily, 6:00 AM–12:00 PM, 2:00 PM–6:00 AM
WhatsApp: +62 851 0943 0008
This is a private clinic in Jimbaran with mixed reviews and a rating of 3.6. Many complaints focus on rude staff, long queues, and issues with online appointments. There are also reports of occasional misdiagnoses or ineffective treatments.
Highlights:
• The clinic has a pediatric department.
• Dentists and Dr. Dede are frequently praised.
• It’s recommended to call or WhatsApp in advance, as the clinic may be closed despite the listed hours.
Prices:
• Doctor consultation: 250,000 IDR (125,000 IDR with KITAS).
• Complete blood test: 280,000 IDR.
• Accepts BPJS insurance and offers discounts for KITAS holders.
Reviews:
1. “Nurse Hendra and Dr. Dede are truly the best. I had very serious wounds, but they calmed me down with their chatter and jokes, so I wasn’t nervous about the pain. I’m no longer afraid to visit the clinic.”
2. “Recently had a great experience with an ear infection. You register upon arrival, get a number, and wait your turn. The clinic operates very efficiently, and the wait time wasn’t bad despite the busy waiting area. From examination to diagnosis and treatment took less than five minutes. I really appreciate the professional approach and accurate diagnosis. Within 24 hours, I had no symptoms. I’ll definitely come back if I have health issues while in Bali.”
3. “The first time I was treated here, I swore I’d never come back. Starting with the rude receptionist and the unfriendly attitude of the doctor toward patients.”
4. “I’m an Australian in Bali with a blocked ear. After foolishly trying to candle my ear, I came here. The receptionist was excellent, and the clinic was clean and friendly. Within minutes, I saw Dr. Dede, who was kind, cheerful, and professional. He calmed me down and cleaned my ears. I left within 15 minutes with painkillers. Very, very happy with the service. Thank you.”
5. “Don’t bother with online appointments. I booked in the morning, but when I got to the clinic, I wasn’t seen. I waited in line for almost two hours.”
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