Opening a bank account in Indonesia: what do you need to be prepared for?

Many people planning to open an account in an Indonesian bank do not always realize that the process is significantly different from what we are used to. In Russia and most CIS countries, banking services are at a high level, whereas in Indonesia, the situation is different.
Important things to know:
  1. Different conditions in branches of the same bank. That's right, you heard correctly. The same bank can offer different conditions for opening an account depending on the branch. This concerns the deposit amount, document requirements (for example, which visa allows you to open an account), and frozen funds in the account. Therefore, we check multiple branches to offer our clients the best terms.
  2. Rapid changes in conditions. Banks often change the requirements for opening accounts, and branches can act independently. Sometimes, a client has already arranged a meeting, but the bank suddenly changes the rules.
  3. Queues are the norm. In popular banks like Permata and BNI, waiting in line is common. Often, only one or two employees handle account openings, which slows down the process. Even if a specific meeting time is assigned, it does not guarantee the absence of a queue.
  4. Lengthy account opening process. The process itself can take 30-40 minutes. This requires patience.
  5. Signature must match the one in the passport. If your signature on the documents does not match the signature in your passport, the bank may refuse to open an account. It's important to ensure signatures are accurate.
  6. Mobile applications leave much to be desired. The user-friendliness of Indonesian bank apps is inferior to Russian and even European ones. Somewhat convenient apps are those of Permata and OCBC, but they often have slow performance.
  7. Client screening before account opening. Some banks, like OCBC, conduct a client screening for financial violations before opening an account. This can delay the process for two weeks or longer as central office approval is needed.
If you have a KITAS, we help open an account in any bank in Indonesia, offering optimal conditions and proven options. For D12 visa holders, we have the option to open an account at Maybank, one of the most popular banks among foreigners.
If you're in the country on a tourist visa, we can help open an account at OCBC bank, which offers flexible conditions for foreign clients. This is a unique opportunity, as most banks require a long-term visa to open an account.
Moreover, we can also assist remotely with opening an account in a Kazakhstani bank, which in terms of convenience and service can surpass Indonesian banks. It's an excellent option for those looking for a quicker and easier way to manage their finances using modern technologies and services available in Kazakhstan.
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