Missed Deadlines and Imposed Extra Charges
The construction of the clients' villa in Indonesia spiraled out of control.
The deadlines were constantly pushed back, and the eighth month of delay became the norm. Instead of a clear delivery date and transparent conditions, the developer regularly demanded additional payments: 'If you want the villa, pay more.'
The reasons varied — from 'unexpected extra costs' to 'increased workforce,' or processes the client never approved.
A separate issue was the lack of an SLF certificate, necessary for legal residence or renting out the property. According to the contract, obtaining the SLF was entirely the developer's responsibility, but the paperwork made no progress. Inspector visits became a pressure tactic, effectively offering the client to pay 'for peace of mind.'
Emotions over Facts
For the investor, prolonged delays and uncertainty are a major stress. In such situations, it's easy to get emotional, which the developer exploited by replacing specifics with threats and hints of additional payments.
How Legal Experts Got the Process Back on Track
Our goal was to bring the conversation back to legal grounds — calmly and without escalation.
Lawyers from Legal Indonesia started with official notifications and documentation of all violations.
We clearly and concisely formulated the client's demands, compiled them into a working document, and submitted them for discussion. This was an invitation to constructive negotiation, not an ultimatum.
Next, a face-to-face meeting took place, lasting over six hours, followed by important legal and technical work:
- analysis of construction stages
- verification of estimates and actual costs
- confirmation of all transfers
- comparison of promises and what was delivered
Where there used to be 'we agreed on this,' there are now concrete documents.
Where it was 'everyone understands everything,' clear responsibilities of the parties emerged: deadlines, scope of work, SLF certification.
When Emotions Subsided, a Solution Became Possible
The lawyer kept the process focused on facts, not emotions. This allowed for a working agreement to be reached:
the developer fulfills contractual obligations, and the client pays only documented and confirmed expenses.
As a result, the client gained clarity, control, and understanding of the next steps — instead of endless stress and pressure.
What This Case Shows
In many similar situations, the thought arises, 'it's easier to pay and forget.'
But practice demonstrates the opposite: when discussions are based on documents rather than emotions, solutions are found and implemented more quickly.
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This case is an example of how legal support can restore order and sanity to processes that have long been out of control. And that professional negotiation moderation saves not only money but also effort and time.
If you recognize yourself in this story, don't delay.
Legal Indonesia will handle negotiations, protect your interests, and resolve the conflict.
Reach out to us — and regain control over your home now, not 'someday later.'
📩 Contact us in the way that suits you best for a consultation!
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