BRI Urges Customers to Verify Official Accounts Amid Rise in Fraud

Recent incidents of fraud have seen an increase in fake contact numbers and social media accounts impersonating Bank Rakyat Indonesia (BRI) representatives. Scammers have used these accounts to deceive customers, often posing as official BRI agents offering customer service, loan support, or investment opportunities. Through fake accounts, fraudsters have tricked customers into disclosing personal and financial information, resulting in unauthorized withdrawals and compromised accounts.

In response, BRI is urging its customers to remain vigilant and verify the authenticity of any communication that appears to be from the bank. BRI’s recommendations include recognizing official BRI social media handles, avoiding interactions with unverified accounts, and contacting the bank through known, secure channels for assistance.

To avoid scams, always verify you’re using BRI’s official channels. BRI’s legitimate accounts can be identified by the blue verification checkmark and are listed on their official website:

·  Website: www.bri.co.id

·  Instagram: bankbri_id

·  X/Twitter: bankbri_id, @kontakBRI

·  Facebook: Bank BRI

·  WhatsApp Contact: 0812 1214 017

·  Direct Phone Contact: 14017 or 1500017

If you receive a message from an unfamiliar number claiming to represent BRI, do not respond. Instead, independently locate BRI’s contact information and call to confirm the message’s authenticity.

Your passwords, PINs, and other sensitive information should never be shared, even with someone claiming to be a bank employee. BRI representatives will never ask for this information.

BRI regularly updates customers on fraud and phishing schemes. Make it a habit to check for these updates and keep informed on the latest security news.

If you suspect you’ve become a victim of fraud, contact BRI immediately. Swift reporting can help minimize losses and secure your account.

Adding two-factor authentication to your bank accounts provides an extra layer of security, making it more difficult for unauthorized users to access your funds.

BRI urges all customers to remain vigilant. Protecting your financial information is crucial and staying informed is the best way to safeguard against fraud.